Guidelines on visits to the Emma Claire Hair and Beauty Spa

Please do not attend your appointment if you have any of the following: -

A temperature
A new or continuous cough 
Loss or change in taste or smell
If you have been in contact with anyone with the above symptoms in the last 2 weeks

When you arrive at the salon

Please wait outside until your stylist comes to get you for your appointment
If you are late for an appointment this may result in you not being able to have your service done or it been greatly reduced. You will be charged you for the time booked out for your service.
Please use social distancing guidelines when waiting outside

On entering the salon

Your temperature will be checked
We can not take coats or personal belongings
Please clean your hands with hand gel sanitizer provided at reception
You will be taken to your stylist’s workstation, where you will be given a disposable gown and towel
Your stylist will take you to have your hair washed at their own designated basin
You will then be brought back to your chair where your service will be provided
Once your service is completed you will stay in your chair where your bill and next appointment will be taken 
Please leave the premises as quickly as possible after your service and your bill has been paid, following social distancing guidelines

General information

On entry of the salon if your deemed to have a temperature we will not provide your service and you will be asked to leave the salon.
All staff will be wearing PPE:- Face visors, disposable aprons and gloves where appropriate 
All staff have their own designated areas
All workstations and equipment are cleaned and sterilized after each client
The card payment machine will be cleaned and sterilized after each use
Where possible please do not pay by cash
No refreshments or magazines will be supplied
There will be toilet facilities 
Paper towels will be provided for drying hands
Toilets will be cleaned and sterilized after each use
All clients can wear their own face masks, but not essential
At the end of the day the salon will be thoroughly cleaned and sterilized for the next day.

If you have any questions or are unsure of anything, please contact us 
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